Delivery Policy

FREE STANDARD DELIVERIES FOR ALL ORDERS MORE THAN £100!

-UK Next Day Delivery is £6.50. These orders must be placed by 13:00. However, if the orders are placed on a Friday they will be delivered on the following Monday. 

-Standard UK Delivery - £4.50. We process and ship out orders that are readily available within 1-2 days after your payment is authorised. This is doesn't include weekends or holidays. Please note during busy sale periods order processing may take slightly longer.

-All UK orders are shipped with Royal Mail and are fully trackable. Please note Royal Mail will not deliver on Bank Holidays.

-Standard Canada and US Delivery - £20.00. These orders are shipped with Royal Mail and are fully trackable. This can take approximately up to 12 working days.

-All pre-orders will have different and specific delivery dates depending on the number of outstanding orders for that specific item. The estimated shipping date will be displayed on the  product information so that you can have a rough idea as to how long it might take before it reaches you.

-Please note that all orders that contain pre-order and readily available items will be shipped when the pre-order items are ready. This can take up to 21 Days depending on the demand for the product.

-Shipping fees are non-refundable. If you refuse any shipments from AfricanFashionAllure, you will be held responsible for the original shipping costs, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

-Please note that we do not ship to PO Boxes.

-AfricanFashionAllure reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:

1. An irregular or excessive returns history.

2. An irregular or excessive returns history involving worn, altered, laundered,    damaged, or missing items;

3. Potential fraudulent or criminal activity.

-Similarly, AfricanFashionAllure reserves the right to limit, refuse, and/or reject returns due to similar actions as noted above.

Customs and Entry Clearance for International Shipping

-All orders are currently shipped from the UK and you may be subject to additional import fees upon delivery in your country.

-Acquaint yourself with the requirements for your country prior to placing your order. AfricanFashionAllure has no control over what happens at customs. However, should the package be returned to us, the customer will be informed. A refund will be issued where necessary. The shipping costs are non-refundable.

Cancellation

-For all cancellations contact us within 24hrs.

Please note that even though we may try and keep to the shipping time frames, these are estimates and may vary from time to time.

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